Below are the Terms and Conditions on which you may use the phytoessencebiocosmetics.com website as a guest or as a registered user. Please read these Terms and Conditions carefully before you start to use the Site.

By accessing this website, you agree to be bound by the terms and conditions set out below. If you do not agree to be bound by these terms and conditions, you may not use or have access to this website. If you have any additional questions contact us on phytoessencebiocosmetics.com.

New Cosmetics LTD, the owner of phytoessencebiocosmetics.com reserves the right to change these terms at any time and will post such changes online. Please review these terms regularly to ensure you are aware of any changes. А continued use of your side of phytoessencebiocosmetics.com after changes are posted, means you agree to be legally bound by these terms as updated and/or amended.


This Site may contain links to other sites and resources provided by us or by third parties. Such links are provided solely for your use and convenience. The link does not represent any endorsement or recommendation by us and does not mean we have any association with the linked website. We have no control over the contents of those sites provided by third parties and accept no responsibility for them for any loss or damage which may arise from your use of them. Where such sites are provided and operated by us, you will be bound by our terms and conditions on such sites.

Any relationship you enter into with these sites is at your own risk and we strongly suggest you read their terms and conditions and privacy policies.


Please review our Privacy Policy, which forms a part of these Terms and Conditions and governs your visit to the Site, so that you may understand our privacy practices.


phytoessencebiocosmetics.com is a site operated by New Cosmetics Ltd, based in 81 Angel Voyvoda str., Sofia, Bulgaria.  Company registration number is: 204221717. VAT registration number is BG 204221717. Registered in Bulgaria.


All products will be sold and delivered according to these conditions and our delivery and return policy mentioned on the site.

New Cosmetics LTD guarantees that all goods on offer are as described on the website and are fit for their intended purpose. Should any product fail to meet our high standards it will be replaced immediately. This does not affect your statutory rights.

Orders can only be accepted from customers who are 18 years or older. If you are under 18 years of age you are welcome to browse our website but regret that we are unable to accept any order from you.


Payment for goods ordered can be made by any major credit card or debit card operated by Wirecard as well as PayPal.

In the event of payment being declined by your card issuer, New Cosmetics shall not be responsible for any costs or inconvenience caused by a subsequent delay in dispatch.

For Bulgarian orrder we offer also pay on delivery through Speedy courier.


Under European Union regulations, all EU customers have the right to cancel orders placed through a website within seven working days of their receipt of the goods.

Upon order cancellation, in accordance with our Return Policy, you will be refunded in accordance with your payment method. If you have paid by credit card or debit card supported by our website your credit or debit card will be refunded. If pay using PayPal account your PayPal account will be refunded. In case we are not able to directly refund your credit or debit card for technical issues we may ask you for a bank account where to make the refund.

In order to be refunded, you should keep the original receipt.

For more detail on our return policy read our Shipping & Delivery Policy and Return Policy


Recipients of orders sent to destinations outside the EEC are responsible for any local taxes that are due on the goods.